New Mexico: BioTrack to NMS2S Transition Guide

Summary

New Mexico is replacing BioTrack with the New Mexico Seed-to-Sale system (NMS2S), built by Real Time Solutions under a contract awarded by the NM Regulation and Licensing Department in January 2026. NMS2S becomes the Cannabis Control Division's (CCD) system of record for all regulated cannabis inventory and activity.

The transition runs August 25 through September 4, 2026. BioTrack is turned off permanently on September 4 at 12:01 a.m., after which all sales — including sales submitted by integrated point-of-sale systems like POSaBIT — must be reported through NMS2S.

These dates are tentative. CCD has stated that unforeseen circumstances may require changes and that it will notify licensees as soon as practicable. Check this article and the CCD Data and News page for updates.

At a Glance

The Timeline in Detail

August 25, after 5:00 p.m. — non-retail shutdown and data backup

On August 25, 2026, after 5:00 p.m., BioTrack will be shut down for all non-retailer licensees to allow for a complete backup of BioTrack system data, including all licensee data as it exists at that date and time.

Retailers will be able to continue conducting compliant dispensing through BioTrack; however, retailers will not be able to receive inventory until multiple transition steps are completed. Therefore, retailer licensees should consider the inventory needs of their businesses in advance of the anticipated transfer downtime, which is expected to last until September 2, 2026.

On or around August 31 — non-retail inventory restored

Real Time Solutions expects to have all producer and manufacturer inventories restored in NMS2S. Testing labs can begin accepting samples again. All past testing results should be fully migrated by this date.

Before acting on migrated balances, producers and manufacturers need to apply any changes that occurred during the migration window and confirm the data in the system is accurate.

September 1, 12:01 a.m. — the retail inventory snapshot

CCD begins migrating retailer inventories into NMS2S.

Your inventory must be fully synchronized to the BioTrack traceability database before that night. BioTrack is the source of truth for the migration. Anything that exists only in POSaBIT and has not successfully synced to BioTrack will not appear in NMS2S.

Do not send or accept transfers from other retailers through BioTrack after this point.

The captured inventory is expected to be migrated into NMS2S by September 2.

September 4, 12:01 a.m. — full cutover

The legacy BioTrack system is turned off. All sales after this time must be conducted through NMS2S.

Pre-Migration Checklist

The single most important preparation is making sure BioTrack accurately reflects your physical inventory. Inaccurate inventory, phantom packages, and junk records will migrate into NMS2S exactly as they exist in BioTrack. Treat this as your one clean-up opportunity.

For retailers — complete before the night of August 31

• Audit all inventory in POSaBIT – make adjustments for any inventory discrepancies as needed
• Receive all pending manifests in POSaBIT 
• Verify your NM-PLUS primary controlling person record (see below)
• Plan inventory levels to cover roughly Aug 25 – Sept 2 with no inbound transfers

Your BioTrack logins will not carry over

Existing BioTrack user accounts do not migrate to NMS2S.

The primary controlling person listed on your NM-PLUS account becomes your initial NMS2S system administrator. That person is then responsible for creating and managing access for the rest of your staff.

Verify that record now. If it names someone who has left the business or is otherwise unreachable, you could be locked out of the state system during an already narrow reconciliation window.

What changes in NMS2S

NMS2S is not a re-skinned BioTrack. CCD has said the new system is designed to align workflows more closely with existing regulatory requirements, so do not assume any given BioTrack workflow behaves the same way.

Retail and Point-of-Sale Changes

Based on the retail API materials released to POS providers so far, retailers should expect:

• Retail inventory delivered through a state-controlled feed
• All Inventory Activities will be conducted through NMS2S until Inventory API integration is implemented after launch

What POSaBIT is Doing

Our team has received the state's retail POS API materials and is working through:

• Mapping the NMS2S retail API to existing POSaBIT inventory, customer, and sales workflows
• Retrieving state-authorized retail inventory and maintaining the relationship between POSaBIT products and NMS2S inventory records
• Medical customer validation 
• Reporting completed sales and handling eligible voids
• Testing against the production environment as CCD and RTS publish details

Our immediate priority is retail sales continuity through the September 4 cutover.

Frequently Asked Questions

1. How do I integrate POSaBIT and the new NMS2S system?
   1. POSaBIT is awaiting further instruction from the CCD on the exact steps to connect POSaBIT with your new NMS2S account. This will be communicated once confirmed. 
2. The CCD bulletin says I have until September 4th to be migrated, why does POSaBIT state I need to be ready to be migrated by September 1st?POSaBIT is trying to get all New Mexico retailers converted as soon as possible once the NMS2S system is available. This is to avoid sales getting reported to two different systems during the migration and to prevent our retailers from having to do any kind of manual adjustments in Biotrack. 
   1. POSaBIT is trying to get all New Mexico retailers converted as soon as possible once the NMS2S system is available. This is to avoid sales getting reported to two different systems (NMS2S & Biotrack) during the migration and to prevent our retailers from having to do any kind of manual adjustments in Biotrack. 
3. Can I keep selling during the transition?
   1. Yes. Retailers can conduct compliant sales in POSaBIT. On September 1, POSaBIT will begin reporting sales through NMS2S.
4. Can I receive inventory between August 25 and September 2?
   1. No. Retailers cannot receive inventory during that window. Plan your stock accordingly before August 25.
5. What happens to inventory that never synced from Biotrack to POSaBIT before Sept 1st?
   1. It is recommended to accept or reject all pending manifests in POSaBIT to ensure that inventory is included in the migration. 
6. Do my BioTrack usernames and passwords work in NMS2S?
   1. No. Accounts do not migrate. Your NM-PLUS primary controlling person becomes the initial NMS2S administrator and creates accounts for everyone else.
7. What about products already on my shelves?
   1. All products on the market for sale to consumers are grandfathered into NMS2S.
8. Who do I ask about NMS2S itself, rather than POSaBIT?
   1. Workflow and regulatory questions should go to CCD and RTS. Questions about your POSaBIT configuration, sync status, or reporting should come to us.

Supporting You Through the NMS2S Transition

We recognize this is a significant transition, and it arrives on a compressed timeline while you continue running daily operations. Our team is committed to making the changeover as seamless as possible for our New Mexico retailers, and we will be alongside you throughout.

Retail sales continuity is our top priority. POSaBIT is integrating with the new NMS2S system so your day-to-day workflows remain familiar. That work includes retrieving state-authorized inventory, maintaining the connection between your POSaBIT products and NMS2S records, validating medical customers, reporting completed sales, and processing voids.

The state has not yet released the APIs required for full third-party integration, so certain compliance activity will need to be completed directly in NMS2S in the interim. We will work with you to minimize that duplicate entry. We also want to be transparent — the NMS2S production system has not been made available to any third-party integrators yet, and we will not speculate on its functionality until it is. This is an interim state, not the final operating model.

We maintain a complete revision history of our New Mexico communications so you can review exactly what changed and when. We are getting ahead of everything within our control and will remain diligent as additional guidance comes from the CCD.

We appreciate your partnership as we work through this together.

Revision History

Get Help

POSaBIT support: support@posabit.com · 1 (855) 767-2248 

Official State Resources:

• Industry Bulletin 26-09: NMS2S Transition Timeline
• Industry Bulletin 26-08: Upcoming Transition to New State-Mandated Track-and-Trace System
• CCD Data and News page — Industry Bulletin archives and ongoing updates

*This article is operational guidance, not legal advice. Licensees remain responsible for following current CCD instructions and applicable New Mexico regulations.