How to Setup Customer Referral Sources

With POSaBIT customer profiles, you can track where your customers are coming from using Referral Sources. These referral sources are completely customizable allowing you to track how successful different marketing campaigns have been.

Customizing Referral Sources

  1. Login to the POSaBIT Portal
  2. Go to Settings → Account Information
  3. Scroll down to the Customers section and find the Referral Sources (Comma Separated List) field
  4. Enter as many referral sources as necessary, separating each referral source using a comma (see example image below)
  5. Finally, click Save at the bottom of the page to save the new referral sources.
    Account Information - Referral Sources field and Save highlighted

How to make Referral Sources Required on new customer profiles:
  1. Login to the POSaBIT portal
  2. Go to Settings → Customer Acknowledgements
  3. In the field table on the right side, find the “Referral Source” row and select the green Edit button

    Customer Acknowledgements field table with the Referral Source row highlighted
  4. Referral Source Options:
    • Select “Is Enabled?” to have Referral Sources as an option when making a customer profile.
    • Select “Is Required?” to make it a required field when creating a new loyalty customer profile.
    • Select “Is Required for a Non Member?” to make it a requirement for non-loyalty members.
    • Select “Is Required for Medical?” to make it a requirement for medical customers.
Referral Source field options

Finally, click the blue "Save" button at the bottom of the box to save these settings


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