All Categories > Hypur Pay (Merchant) > POSaBIT Pay Legacy (aka Hypur) > FAQ
Your employee can create a consumer profile by signing in and clicking on the Create a consumer profile tile on the profile selection page. Note: We encourage employees to use a personal email addres…
Updated 5 months ago
An API (Application Program Interface) allows your POS provider and Hypur to talk and exchange information. You can generate an API key in the Tools section under Hypur Connection if your POS provide…
Your fee is the same regardless of what type of items are being sold.
Your employee will receive an email with instructions on how to setup a password. Your employee can login to secure.hypur.com after setting up a password.
No additional equipment is necessary. Hypur is web based, so you can accept payments on any computer with an internet connection and a USB port for a USB number pad. Note: USB number pads are not com…
If you are using a mobile phone: Click on the ellipsis to open the navigation menu. Click on My Business from the navigation menu and click on Business Information. Click on the ellipses and select E…
To upload multiple files for a new document request: Select My Business from the navigation menu and then select Business Documents. Click on the green Actions button. Click Choose Files or drag and…
POSaBIT Pay is a cashless payment option. It allows consumers to pay a merchant directly from their checking account via an ACH transaction, eliminating the need for payment with cash, credit card, o…
Updated 1 week ago
If you are using a mobile phone: Click on the ellipsis to open the navigation menu. Select Tools from the navigation menu and click on Support. You will see our contact center phone number, email add…
Select Employees from the navigation menu. Click on the name of the employee to view the employee details. Select Disabled for all the locations the employee should be disabled from. Click on the Sav…
The USB number pad provided by Hypur is optional. If you already have a system in place to capture the PAC (Personal access code) there is no need to use the USB number pad. Safe Checkout can also be…
Select Reports from the navigation menu and click on Hypur Pay to view transaction data. Sales for today will be displayed as a default. See Hypur Pay Report - Tips for more information about Hypur P…
Select Tools from the navigation menu and click on MFA.. Click on the On/Off toggle switch.. Note: You must be an Administrator or Manager to turn MFA On.
Your password must adhere to the following requirements: Must be 9 to 30 characters in length. Contain at least one UPPERCASE letter. Contain at least one lowercase letter. Contain at least one numbe…
If your employee already has a consumer profile or an employee profile at another business you can still add them as a new employee to your business. Your employee will receive an email notification…
We provide unlimited support to Hypur merchants and Hypur consumers. If you ever have questions or need technical help, our friendly and knowledgeable support team is ready to assist you by visiting…
Login to secure.hypur.com.. Select Employees from the navigation menu.. Select All Employees from the drop-down menu on the top of the page.. Click on the name of the employee you want to enable.. Se…
To link your employee and consumer profile: Login to secure.hypur.com with your employee profile. Click Link your Consumer Profile.. Enter the email address and password for your consumer profile. On…
Your financial institution will have to setup a profile for your newly added location. You will receive an email notification when the new location has been setup by your financial institution. The n…
Your financial institution has the ability to set a daily, weekly, monthly, and/or yearly volume limit for Hypur Pay based on the number of accepted payments and/or the dollar amount of accepted paym…
Login to your profile when you are physically in the store. You must be at your business location to disable MFA.. Select Tools from the navigation menu and click on MFA. Click on the On/Off toggle s…
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