HP Engage All-in-One OS Update + CFD Firmware Update

HP Engage All-In-One OS Update + CFD Firmware Update:

PLEASE NOTE: When updating the OS, it is a best practice to make sure that the terminal in question does not have an open till on it. I do not know if it will impact the function of the POSaBIT app in any way. Better to be safe than sorry.

  • From Desktop, exit engage console (three dots in upper right corner > exit HP Engage Console > pop-up > 2323 passcode > enter).
  • Locate HP Device Hub app and select it.
  • Scroll to the Update OS section.
  • Follow all prompts for checking for updates/upgrades/downloading/rebooting OS.
  • Once reboot cycle begins, the bios page will display with a progress bar of the OS as it is being installed. HP will reboot again once this is complete (average of 5-10 minutes to complete, but could possibly take longer).
  • After HP has completed OS install, open HP Device Hub again and find the firmware updates section and select it.
  • Within the Firmware section, scroll to find 6.6 Inch Display and begin the process of checking for and upgrading the firmware. NOTE, this may take several attempts and the upgrade/download may fail multiple times. BE PATIENT and try again after 10-15 seconds with each attempt, until the download/upgrade is successful.
  • After the firmware update is complete, exit the device hub app back to the desktop, and relaunch the scalefusion app (may need to swipe left to find it on another screen).
  • Relaunch the POSaBIT app.



How did we do?

Powered by HelpDocs (opens in a new tab)

Powered by HelpDocs (opens in a new tab)