CCRS - How to Perform a Return/Transfer Manifest

Updated 1 week ago

In this article, you will learn how to submit a return manifest in Washington, as well as some tips for a smoother and compliant experience. At the bottom of this article, there is a small section explaining contingency manifests and when they are needed.

Be Proactive about Submitting the Manifest Early

• It is best practice to submit return/transfer manifests ahead of time to prevent any kind of transfer delays.

How to create & generate a return/transfer manifest from the POSaBIT portal

1. Log in to the POSaBIT POS portal.
2. Navigate to the Inventory dropdown and select Return Manifests.

   

3. From the return manifest index page, click on the blue 'New Return Manifest' button on the right side of the list, and fill out the transfer manifest details.

   

   • Fill out the fields on the return manifest form:
     • Pickup time
     • Estimated arrival at
     • Transportation type (Vendor pickup or 3rd Party Courier)
     • Notes
     • Marijuana Products To Return (select each lot in the Select Lot field, then hit the orange Add button)
     • Destination (return destination or store location)
     • Destination license
     • Destination email address
     • Destination telephone
     • Driver name (Transporter Information)
     • Courier (Only will show if 3rd Party Courier was the transportation type)
     • Vehicle Information (Only will show if Vendor pickup was the selected transportation type)
       • Vehicle ID / VIN
       • Color
       • Make
       • Model
       • License Plate

   

4. Hit Save as Completed to finalize the manifest, OR select Save in Progress to save the manifest without uploading it. (Biotrack & CCRS States Only)

   

1. Once you've saved the return/transfer manifest, POSaBIT will generate the WCIA manifest transfer file and CCRS copy for you, which is accessed from the Return Manifests page on the portal (the blue WCIA Data button on the manifest's row). The manifest file should be sent to the supplier along with the return/transfer manifest so that they can use it to import the details into their inventory management system on the receiving end (if their software platform supports that functionality).
2. POSaBIT automatically submits completed manifests to CCRS. The banner at the top of the Return Manifests page shows when the next CCRS upload will run. To get your manifest confirmed sooner, select the Submit Manifest button on the manifest to download the CCRS files and follow the on-screen steps to upload them to CCRS yourself. Learn more HERE.
3. For a Transfer Manifest between venues under the same Merchant, at the receiving store, the transfer manifest will appear under the Incoming Manifests tab. Once you click on the manifest, each package tag will be displayed with the product already assigned to each tag.
4. You will receive an email from LCB confirming the manifest was successful. This will be sent to the first email listed in the Inventory Email Alerts section under Settings > Inventory Settings.

   

   NOTICE: After submitting a manifest, there could be a delay in receiving the confirmation email, depending on if any errors need to be corrected and CCRS processing times. The confirmation email will come from info@lcb.wa.gov

Voiding a Return/Transfer Manifest

To void a Return or Transfer Manifest, go to the Return Manifests page and select the red Void button on the far right side of the manifest's row. A pop-up will ask if you're sure you want to void the selected manifest. Click Okay and the manifest will be voided.

Contingency Manifest Clarification

UPDATE NOV 18th 2025: CONTINGENCY MANIFESTS NO LONGER AVAILABLE

Contingency manifests are only meant to be used when CCRS is down and not able to produce the required manifest. That means you don't need to worry about contingency manifests UNLESS CCRS is down.

From the Washington State Liquor and Cannabis Board:

The contingency manifest is to be used if CCRS is unable to produce the required manifest for the movement of cannabis products within the I-502 market. When you complete the contingency manifest, the manifest must be sent to manifest@lcb.wa.gov. Once CCRS is working again, the license will need to submit the exact same information on a regular CCRS manifest. Any contingency manifest that is completed requires the license to still complete a regular CCRS manifest. The contingency manifest is primarily to assist with the transportation of cannabis and should not be used in place of the primary CCRS manifest.

This contingency manifest can be used to transport Cannabis products to their destination. Completion and use of the contingency manifest meet the expectations as laid out in WAC 314-55-085. This does not meet a license's reporting responsibilities as outlined in WAC 314-55-083. To maintain those requirements, it is expected that the license will submit a Manifest.CSV to CCRS with the same information provided on the contingency manifest as soon as reasonably allowed by CCRS.

If a contingency manifest is used, the expectation is that a primary CCRS will be completed as soon as possible, with the same Manifest ID. The LCB will perform checks to ensure that any contingency manifest has a primarymanifest uploaded to CCRS.

For additional assistance, please reach out to POSaBIT support @ 1 (855) POSaBIT OR SUPPORT@POSaBIT.COM

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