How To Cancel A Business To Business Payment Request

To cancel a business to business payment request:

  1. Login to
  2. Click on Payments in the navigation menu.
  3. Select the Outgoing Requests tab. mceclip0.png
  4. Click on the Cancel button. mceclip1.png
  5. Click Yes on the confirmation page.
  6. Enter a cancel reason.
  7. Click Submit.
  8. A success confirmation will be displayed.

Note: The business that received the payment request will receive an email notification when a payment request is canceled. A payment request can be canceled at any time until the payment is made or declined by the business that has received the payment request. 

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