How to Add a Product to the Cart from the Customers Recent Purchases using the Product Details Pop-Up
In order to help you provide a seamless and easy purchasing experience for your customers, POSaBIT continues to enhance how your sales team is able to interact with customers. One main way we do this is by displaying loyalty customers' recent purchases front and center on the cart screen. However, to enhance this flow even further, users are able to easily add previously purchased products directly to the cart.
Follow the steps below to learn how to add products to the cart using the product details pop-up:
- Enter your 4-digit employee PIN.
- Look up the customer's loyalty account using either their phone number or name.
- Locate the customer's "Recent" purchases found in the middle right next to "Insights".
- Within the Recents page, find the product that the customer would like to purchase again, and select the name of the product.
- When selected, a pop-up of the product details for that product will be displayed.
- Within this pop-up, you can easily select the preferred weight the customer would like to purchase (if applicable) and add it to the cart using the "Add" button at the bottom of the pop-up.
