How to Edit Closed Tills

In order to update till values and better reflect discrepancies, tills can be "re-opened". Reopening a till will change the status from "Closed" to "Discrepancy", and the enable the user to make changes. 


The following steps walk through how to edit a closed till:

  1. From the Dashboard, select "Sales" and click "Tills" from the drop-down.

  2. On the Tills page, you can see a list of tills within the venue.
  3. Select the Reference ID you want to edit, then hit the the blue 'Re-Open' button to change the till state to "Discrepancy".

  4. Fill out the appropriate changes and select "Reconcile" to reconcile the till or "Save" to update the till.

    The change history can be found at the bottom of the page.


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