Enabling Customer Queue
POSaBIT's customer queue feature helps your store easily manage customer check-in. Set up a check-in station to sign customers in at the front counter, or check customers in directly from the register - it's totally up to you!
Customer Queue can easily be enabled from the POSaBIT POS terminal. Below are the steps that are required in order to turn on the customer queue:
- Login to the POSaBIT web portal.
- Select General Settings under the Settings drop-down located at the top of the screen.
- Scroll down to the bottom section labeled Advanced.
- In the Advanced section, enable Customer queue by pressing the check box next to the label Customer Queue Enabled.
- Scroll all the way down and press Save to activate the customer queue.
Hint: Once the queue is enabled reload the POS by canceling out any current sales. Once you re-enter your employee pin the customer queue should now be the first screen you see.
In addition to the normal customer queue, you also have the option to use the customer check-in feature. Customer check-in allows a device to have access to the customer queue in order to check-in customers without having to open a till. This feature can be used on devices that don't need or have access to a till. Warning, when this is enabled it will remove the shopping cart feature from the queue screen and no transactions can be run through the device.
In order to enable the customer check-in, follow the steps below:
- Enter the employee pin on the POS
- Select Settings for the hamburger menu in the top left
- At the bottom of the screen, use the Checkin Station toggle in order to designate that device as a check-in device.
Note: The device won't switch into a check-in station until the current user logs out.
For additional assistance please reach out to POSaBIT support @ 1 (855) POSaBIT OR SUPPORT@POSaBIT.COM
