Why aren't my discounts applying properly?

Updated 1 month ago

Discounts apply based on preset settings set using the POSaBIT web portal. There are several settings on both the discount and product details that can determine how and if a discount applies. Below are several different ways that we suggest you use to determine why your discounts aren't applying properly:

1. Ensure that your discount settings are correct. 
   • Click HERE to read an article on how to properly set up your discounts
2. Ensure none of your products are missing important data such as brand, supplier, and expiration date.
   • Click HERE to learn how to easily identify products that are missing data
3. Enable/Disable Discount Stacking in Inventory Settings.
   • Click HERE to learn how to enable/disable discount stacking for your venue

For additional assistance please reach out to POSaBIT support @ 1 (855) POSaBIT OR SUPPORT@POSaBIT.COM

Related Articles

• Why aren't my JSON files importing properly for incoming manifests? (Washington Only)
• Applying Discounts from the POS
• Why are my discounts stacking when they shouldn't?

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