What does the "POSaBIT Cloud App Has Failed" error mean?

Updated 6 months ago

The "POSaBIT Cloud App Has Failed" indicates a fatal error has occurred causing the POSaBIT application to crash. This occurs when a larger issue on the POS overloads the app causing the application to fail. 

What should you do if this occurs:

1. Collect as much information on how this issue occurred. 
   • What action were you attempting when the crash happened? 
   • Are you able to replicate the issue?
   • Does this only occur for certain products/customers?
     
     
2. Notify POSaBIT support that you encountered a crash and provide them with the details above. This information is vital to help us investigate and fix the underlying issue

For additional assistance please reach out to POSaBIT support @ 1 (855) POSaBIT OR SUPPORT@POSaBIT.COM

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