How do you report a defective terminal?

Hardware can break due to a multitude of reasons from dropping the device to general heavy use over time. If you have a device that needs to be replaced please use the following steps to do so:


  1. Collect the serial number of the device that is broken
  2. Write a brief description of the issues you are having with the debit terminal
  3. Reach out to POSaBIT support and provide the details above


For additional assistance please reach out to POSaBIT support @ 1 (855) POSaBIT OR SUPPORT@POSaBIT.COM

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