How to perform a Return or Refund with POB using a 3rd Party POS
When a customer uses POB to purchase a product, and then later returns an item from their order, you will be able to do the whole refund through the POS. This process is very similar to refunding a customer who paid with cash. In other words, when a customer pays with POB (card) and returns an item, they will receive the refund in cash. You will need to locate the sale on your POS and perform a normal refund as you normally would on your other providers' POS.
POSaBIT now offers a new way to perform refunds without relying on cash.
