How to Rediscover/Connect your printer to your POS?
Though it's rare to lose connection to your printer, it can happen. Follow the steps below to learn how to rediscover/connect your printer to your POS.
- Log into the POS using your employee pin.
- Once you have logged in using your employee pin, click the hamburger menu on the top left corner of the screen.
- Go to the Settings tab.
- From settings, make sure you're on the POS settings page.
- To connect your...
- USB printer:
- Check the box of 'USB mode' flag
- Click the grey Discover(USB) button and your POS should detect the printer connected to the POS.
- Wifi printer:
- Enter the printer IP address into the text field that is located to the left of the 'USB mode' flag
- To find the IP address of the printer, please follow these Zebra printer instructions to print the configuration report
- Enter the printer IP address into the text field that is located to the left of the 'USB mode' flag
- USB printer:
For additional assistance please reach out to POSaBIT support @ 1 (855) POSaBIT OR SUPPORT@POSaBIT.COM