Jane Online Order Fulfillment
Note: This is the second step of the integrated Jane online order process:
- to learn how to accept an online order click HERE
Once you have accepted a new Jane order from the POSaBIT POS, it is time to build out the cart. Below are the steps a budtender would take to build out an online Jane order after it has been accepted.
- Gather the requested products and scan them into the cart. Each product must be scanned to confirm that it is the same product and lot# the customer ordered.
- If a product is unable to be scanned, you can use the product search at the top of the screen to manually add products.
- When the order is ready (you can put the scanned products in a bag and write the customer’s name on the bag), once the order is built press the orange Save Pickup Order button in the top right of the screen.
- After pressing Save Pickup Order you will be prompted by a pop-up to either mark cart as new, pause building the cart, mark the cart as filled, or go back to the cart. Additionally, you can add a note to the order.
- Mark Cart as New: Press this when the order was accidentally opened and has not been worked on at all. This will move the order back to the new column within the order pad.
- Pause Building Cart: Press this if you are unable to complete building the cart at this time, this will move the order to the middle column on Order Pad labeled Progressing
- Mark Cart as Filled: Press this when the cart is fully prepared and ready to be picked up
- Once you click Mark Cart as Filled, the customer will automatically receive a text from Jane, letting them know their order is ready for pickup.
- To learn how to finalize and complete an online order click HERE.
Notice: If you try to add a product that was not ordered, a pop-up will ask you to confirm to add it anyways. Additionally, if you remove an item a pop-up warning will have you confirm that you wish to remove the ordered item.
For additional assistance please reach out to POSaBIT support @ 1 (855) POSaBIT OR SUPPORT@POSaBIT.COM
