How to Run a Transaction on a Q2 Payments Device
Follow these steps to complete an in-store purchase using Debit:
- Ring up the product in your point of sale system to get the product total
- Select the green "CLICK HERE TO START PURCHASE" button on the POSaBIT app
- Enter 4-digit employee pin number
- Scan the customer's ID or enter ID information in manually via the OVERRIDE ID button
- Note: This is an optional setting that can be disabled for your venue
- Enter purchase amount(this is the product total from the POS)
- Select "Debit" as the payment method
- Pass the Q2 device to the customer
- Customer accepts the non-cash assessment fee on the card terminal (the non-cash assessment fee will be added to the total)
- Customer selects a tip option
- Customer inserts or swipes their card on the terminal, and enters their pin number
- After the customer's card has been approved, click "DONE" on the POSaBIT app, tender the purchase on the point of sale and give the customer their receipt with the charge breakdown.
*Note:If you do not have a tender option to differentiate Debit purchases from cash transactions, enable Debit or Cashless ATM as a tender button on your POS to track Debit transactions.
